Delivery Policy

How we deliver the product to customers?

  • panaters.com aim to deliver your product as per time committed to you. We having a practice to check the every single product goes through a rigorous quality check before dispatch to the customers.
  • The order is shipped directly from our warehouse within 24/48 hours after the order confirmation. During special events like “BIG Sales Day” we dispatch products within 2-3 days. We promise to deliver your product within 4-7 days business days, depending upon your location.
  • For International order we promise you to deliver the product within 28 days.Minimum Order requirement for International Orders is Rs. 5000. Shipping charges extra. The estimated time of delivery is mentioned for every product. Usually, it takes somewhere between 3 - 6 business days. However, in exceptional cases it can take up to 10 business days.

 

Location where we deliver?

  • panaters.com deliver the product all over India and overseas locations. We having a reputed courier partners such as Aramex, Blue Dart, DTDC, First Flight and Speed post provide you fast and reliable delivery service.

 

How can I track my order?

  • Want a free shipping? Place a pre-paid order.
  • panaters.com offers free shipping on all pre-paid orders. For COD (Cash on Delivery) orders if valid, we charge a shipping fee of INR 99 for order values up to Rs. 1000. In case of part shipment, pertaining to any order, the delivery charge for COD orders, shall be payable at the time of the delivery of the first product in relation to the relevant order.

 

Can I choose my delivery Time & Date?

  • Sorry, unfortunately you cannot choose your expected delivery date and time.

 

Can there be Delivery Issues?

  • Despite our best efforts and those of our courier partners, certain issues can arise before your parcel is delivered. In order to guarantee you a quality service, panaters.com promises to do its best to find the causes and resolve the problem in a timely manner.